The Sky Steward Earns Fans by Giving a Voice to Travelers and Airline Employees

November 4, 2009

MIAMI, Nov. 4 /PRNewswire/ -- He's taking on airlines with frank advocacy for travelers and airline employees alike, even risking his own employment at a "mAAjor U.S. airline" - but that's all in a day's work for veteran purser Gailen David, also known as The Sky Steward. David's efforts as champion of the little guy in the cramped airline seat are earning him a healthy fan following at Facebook, Twitter and his blog at http://www.dearskysteward.com.

The national media are also taking notice. When USA TODAY was working on a piece about the problems air travelers are having with overhead bins as planes fly fuller and fees for checking luggage increase, the news giant turned to David for an expert perspective. In the newspaper's October 23, 2009 article, "For travelers on packed planes, 'fight for the overheads' is on" (http://www.tinyurl.com/usabag), David's insights about the inconvenience and discomfort the problem is causing travelers and flight attendants have resulted in a surge of new Sky Steward fans and subscribers to his blog. So has his October 24, 2009 interview with Pat Boyle on KPAM radio's The Travel Show, in which David discussed the precarious state of air travel (http://www.tinyurl.com/jetradio).

"People are hungry for honest information that gives them an insider's perspective on the things that drive them nuts when they fly," stated David, who as The Sky Steward teaches airlines how to deliver premium customer service. "My blog meets that need. And I feel an equal obligation to calling travelers out on their bad behavior and taking the airlines to task for theirs."

Thanks to David's popularity among travelers, The Sky Steward is on the travel industry's radar as well. David added an online travel products store to DearSkySteward.com this week, and travel companies are clamoring to have The Sky Steward represent their products.

Traveler feedback indicates The Sky Steward is a welcome addition to the travel blogosphere. "I'm glad to finally have a place to talk Jetiquette [and] compare airline/airport experiences," commented one Facebook fan. "... good job with the [KPAM] interview."

As for David, he's pleased with the increased awareness his role as The Sky Steward is raising among travelers and airline personnel. His job as a seasoned airline purser may be in jeopardy, but The Sky Steward has no intention of having his wings clipped.

About Gailen David, The Sky Steward

Gailen David is The Sky Steward. His Jetiquette program is a winner of the Magellan Award from Travel Weekly Magazine. David's inspirational book, Jetiquette ... The Customer Experience and You, shares his journey from a post-strike, bitter airline worker to one that has made providing the best service to customers his first priority and the foundation of his professional identity. Learn more at http://www.dearskysteward.com.

Photo: http://www.ereleases.com/pr/Sky-Steward.jpg

    Contact:

    Gailen David
    The Sky Steward
    877-759-7839
    gailen@skysteward.com
    http://www.dearskysteward.com

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SOURCE The Sky Steward LLC