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A service for business professionals · Sunday, April 20, 2025 · 804,912,372 Articles · 3+ Million Readers
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Call Centers & Outsourcing News Monitoring

  • Published on Apr 18, 2025

    New Enmore call centre to provide back-office support for hospitals across Guyana

    As Government continues to foster an environment for job-creation, as well as opportunities for young people to earn and be part of the ongoing development in the country, a new business process outsourcing (BPO) centre was on Thursday commissioned during …

    Source: I News Guyana - Pro-Government
  • Published on Apr 18, 2025

    Medical billing call centre launched at Enmore

    The VChart Services building with government officials and others standing in front of it. (Ministry of Finance photo) -250 jobs to be created A new business process outsourcing (BPO) centre was yesterday unveiled at Enmore by Senior Minister in the Office …

    Source: Stabroek News - Neutral
  • Published on Apr 17, 2025

    V-Chart Services expands with new call centre in Enmore

    V-Chart Services Guyana, a new call centre, opened on Thursday at Enmore, East Coast Demerara. V-Chart Services, an India-based company officially launched in Guyana in 2023 and this new centre is its third location. On-the-spot interviews were conducted …

    Source: News Room - Pro-Government
  • Published on Apr 17, 2025

    Another large call centre dials up in Cape Town

    Alderman James Vos and TP Group CEO and founder Daniel Julien (centre), flanked by members of the Western Cape Government and several divisions of TP. The City of Cape Town this week welcomed international business process outsourcing (BPO) firm TP Group ( …

    Source: ITWeb - Pending
  • Published on Apr 19, 2025

    The hundreds of North East jobs lost, under threat and saved so far this year

    The North East’s unemployment rate might have eased in most recent official statistics, but challenges in the economy have made it a difficult first part of the year for many North East workers. Following high profile collapses in 2024 of companies such as …

    Source: Chronicle Live - Neutral
  • Published on Apr 19, 2025

    You are descending into populist frustration. Thank you for continuing to hold

    Question: what are the eight most annoying words in the English language? Answer: “Your call is important to us … please hold.” But when you have turned into a gibbering wreck after 10 minutes of your valuable time have ticked away – intermittently …

    Source: The Guardian - Center-left
  • Published on Apr 17, 2025

    The five Australian industries most likely to outsource jobs

    Rising costs and skill shortages are driving more Australian businesses to outsource roles overseas in a move experts say is likely to increase this year. Businesses across five key sectors - information technology, customer service, finance and accounting …

    Source: 9News - Neutral
  • Published on Apr 17, 2025

    Spark follows Air NZ in deal with Indian outsourcer

    Spark marketing and data director Matt Bain said the telco had worked with Infosys for more than 16 years. The new “strategic IT collaboration” would help Spark reduce its costs while “accelerating Spark’s strategy of enabling digital and AI-driven …

    Source: The New Zealand Herald - Neutral
  • Published on Apr 16, 2025

    AIDEC Digital launches BPO Center to boost Ghana’s global outsourcing potential

    AIDEC Digital, a subsidiary of the AIDEC Group of Companies, has officially launched its state-of-the-art Business Process Outsourcing (BPO) center in Accra, marking a significant milestone in Ghana's digital transformation journey and solidifying the …

    Source: Joy FM - Pending
  • Published on Apr 15, 2025

    Ghana strengthens position in global BPO market with AIDEC’s new outsourcing hub

    By Stanley Senya Accra, April 15, GNA – AIDEC Digital has introduced its state-of-the-art Business Process Outsourcing (BPO) centre in Accra to solidify the country’s position as an emerging hub for global digital outsourcing services. The new BPO facility …

    Source: Ghana News Agency - Pro-Government
  • Published on Apr 18, 2025

    Gov’t to provide opportunities for BPO companies to expand operations in Guyana

    — Minister Singh highlights energy, ICT investments, telecom liberalisation at launch of V-Chart Services’ third call centre   THE Government of Guyana reaffirmed its commitment to fostering job creation and economic diversification through the development …

    Source: Guyana Chronicle - Pro-Government
  • Published on Apr 18, 2025

    Path from innovation to implementation: State of AI co-pilots in healthcare

    An AI co-pilot is a contextually aware assistant that automates tasks and provides guidance to the user. By enabling deeper collaboration and enhancing productivity in complex use cases, AI co-pilots are a step up from general-purpose AI assistants, which …

    Source: YourStory - Neutral
  • Published on Apr 18, 2025

    Samui bookings shine for Bangkok Airways

    BANGKOK, 18 April 2025: Bangkok Airways forecasts it will carry 4.7 million passengers in 2025, with popular routes to Samui Island a critical factor driving its operating profit.    During its fiscal year ending 31 December 2024, Bangkok Airways achieved …

    Source: TTR Weekly - Neutral
  • Published on Apr 17, 2025

    How the Naira’s 2025 slide is driving interest in Dollar-paying side gigs

    As the naira traded above ₦1,540 to the dollar and moved even further in informal markets, wages and savings lost significant value. To protect their livelihoods, an increasing number of professionals and students have turned to online platforms, remote …

    Source: Pulse - Neutral
  • Published on Apr 17, 2025

    Alkhaleej Training subsidiary inks SAR 33M contract with Ministry of Commerce

    Alkhaleej Training and Education Co.’s subsidiary, Advanced Systems and Solutions for Communications Co. (Smart Link), signed on April 16 a contract with the Ministry of Commerce at a value of SAR 33 million, VAT inclusive.   In a statement to Tadawul, the …

    Source: Eye of Riyadh - Pro-Government
  • Published on Apr 16, 2025

    Prediction: 2 Stocks That Will Be Worth More Than SoundHound AI 1 Year From Now

    Innodata and Five9 could grow faster and overtake SoundHound AI in the near future. SoundHound AI (SOUN -3.65%), a developer of audio and speech recognition technologies, went public by merging with a special purpose acquisition company (SPAC) on April 28, …

    Source: The Motley Fool USA - Neutral
  • Published on Apr 16, 2025

    Fighting casualisation and job insecurity

    Since the 1979 Thatcher government, but even more since the 2008 market crash there  has been a massive increase in inequality in Britain. While levels of employment and financial measures show the period since 2008 as an “economic recovery”, the benefits …

    Source: AntiCapitalist Resistance - Pending
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